Frequently Asked Questions

What services does Na’masaje offer?

We offer a range of personalized therapies designed to help you relax, heal, and recharge. Our offerings include Massage, our Signature Thai Bodywork and Energy Work. Every session is designed around your needs.

Are your services available at all locations?

Yes! Our services are available at all four of our Idaho locations: Boise, Nampa, Caldwell, and Mountain Home. You can choose the location most convenient for you.

How long are the sessions?

Our sessions range from 60, 90, to 120 minutes. For the deepest relaxation and best results, we recommend booking a 90–120 minute session.

Can I choose my therapist?

Yes! When you book online, you can select your preferred therapist. If you’re unsure, our team can recommend the best match for your needs. Schedule your session with your preferred therapist or bodyworker now.

How do I schedule a service at Na’masaje?

Go to our Services page, choose your service and your duration, pick a therapist or bodyworker (or let us assign one), select your preferred time, add any extra services, enter your contact info, and reserve your appointment, either with payment or without paying upfront.

What are your hours of operation?

We’re open daily from 8 a.m. to 10 p.m., so you can schedule a session at a time that fits your schedule.

Frequently Asked Questions

Do you accept insurance or HSA?

While we do not bill insurance directly, clients can use HSA or FSA cards for qualifying massage services, depending on their plan and coverage.

Do you also offer gift cards?

Yes! Gift cards are available online and in-store – perfect for birthdays, holidays, special occasions, or simply treating someone you love.

What if I cancel or reschedule?

Please notify us 24 hours in advance if you need to change or cancel your appointment, so we can adjust our schedule and help avoid fees.

Can I choose my therapist?

Yes. You may request either a male or female therapist when booking, and we’ll always do our best to accommodate your preference.

Do I need to arrive earlier?

We recommend arriving about 10–15 minutes before your appointment to check in, unwind, and relax before your treatment begins.

How do I book an appointment?

You can easily book through our online form or call us directly to reserve your spot. Walk-ins are welcome, but availability cannot be guaranteed.